More Case Studies

21st Century Mental Health

How do we best deliver Mental Health services in ways people want it, when they want it? I feel privileged to be involved in one of the biggest shake ups in Population Health to unify four national services in Mental Health, Alcohol and Drugs, Problem Gambling and Smoking Cessation. I was the lead mental health writer on the original proposal and Service Architect for the development, design and implementation of these services.    

Service Provider Service Design Government Digital
More Info

DBT - Making The Difference

For me DBT (Dialectical Behavioural Therapy) takes all the best bits of the better-known CBT (Cognitive Behavioural Therapy) and adds useful tools from Eastern traditions like acceptance and mindfulness. I felt privileged to be able to help the country's only residential DBT service with strategic and operational planing to improve accessibility and continue to deliver services. 

Service Provider Service Design Government
More Info

Warmline - A Different Kind of Helpline

It's well known that people often struggle the most when traditional mental health services are closed for anything except crisis situations. Evenings and weekends are when a simple chat can help if people are feeling unsettled and prevent things getting worse. I was privileged to put together the first professional Warmline as a peer support helpline service.  

Service Provider Digital Lived Experience Leadership
More Info

Enhancing Community Engagement with Mental Health Services

We often sit in our Mental Health world and wonder why more people don't make use of our services. A lot of the time it's because people don't even know we exist! 

I was Principal Investigator on this research with over 100 staff in community services about how they currently support people who may be experiencing anxiety or depression and how this can be improved.   

Research University Government Community Digital
More Info