"A shove in the right direction, that was enough, I think it was just the fact that someone believed in me more than anything else, just someone saying you can do it" Evaluation Participant.
I led an evaluation of the first attempt at implementing the 'Housing First' approach to homelessness. Included a review of utilisation stats and interviews with clients, staff and stakeholders in Mental Health Homeless Team, Alcohol and Other Drug Services, Corrections, Housing NZ and Work and Income.
The growing concern about the number of homeless young people prompted this service to develop a specific service to support them off the streets. I led the evaluation of this innovative pilot which included a review of utilisation stats and interviews with clients, staff and stakeholders in key youth-support agencies.
How do we best work together? What happened when we all sit round the same table as people who use mental health services, people who provide them and the academics who research and evaluate them. I led this innovative project with a focus on the shifting landscape of supported housing.
This project was published in the peer-reviewed Qualitative Research Journal.
Reaching out for help can be a huge threshold to cross and helplines can help those who can't or don't want to visit a mental health or social service. I was privileged to be Lifeline's first national manager to bring together over a dozen silo'd services into one cohesive platform of helping and online support.