I feel privileged to have been part of many projects that are making a difference.

Often it's been pioneering work that had never been done before.

Here are case studies of the changes that have inspired me.

If you see something that inspires you, contact me.

Inspiration

I feel privileged to have been part of many projects that are making a difference.

Often it's been pioneering work that had never been done before.

Here are case studies of the changes that have inspired me.

If you see something that inspires you, contact me.


University Challenged - Lived Experience In Academia

How do we best bring lived experience into university research? I was the first 'Consumer/Service User Researcher' at the University of Auckland and sat on the Medical and Health Sciences Faculty Advisory Committee where I provided strategic and operational guidance. I also helped established and keynoted the first Service Users Academic Symposium.

Research University Lived Experience Leadership
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Warmline - A Different Kind of Helpline

It's well known that people often struggle the most when traditional mental health services are closed for anything except crisis situations. Evenings and weekends are when a simple chat can help if people are feeling unsettled and prevent things getting worse. I was privileged to put together the first professional Warmline as a peer support helpline service.  

Service Provider Digital Lived Experience Leadership
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Lived Experience Advisor Roles in Health

One of the most encouraging signs of change has been the increase of lived experience roles within health. But we're still figuring out how they can best contribute to a better health system and support the individuals employed and the workforce as a whole. 

I led this project to help inpatient and outpatient services at a hospital redesign their advisory roles in consultation with community organisations.   

Service Provider Community Lived Experience Leadership
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