How do we help people who do not engage with mental health services because of barriers like cost, geographic distance or even shame? And what about people who want to do things themselves and choose not to engage?
I was Principal Investigator on this research into over 600 people's experiences doing online CBT and self help and over 40 staff's perspectives on referring and delivering this service.
How do we best bring lived experience into university research? I was the first 'Consumer/Service User Researcher' at the University of Auckland and sat on the Medical and Health Sciences Faculty Advisory Committee where I provided strategic and operational guidance. I also helped established and keynoted the first Service Users Academic Symposium.
The growing concern about the number of homeless young people prompted this service to develop a specific service to support them off the streets. I led the evaluation of this innovative pilot which included a review of utilisation stats and interviews with clients, staff and stakeholders in key youth-support agencies.
"A shove in the right direction, that was enough, I think it was just the fact that someone believed in me more than anything else, just someone saying you can do it" Evaluation Participant.
I led an evaluation of the first attempt at implementing the 'Housing First' approach to homelessness. Included a review of utilisation stats and interviews with clients, staff and stakeholders in Mental Health Homeless Team, Alcohol and Other Drug Services, Corrections, Housing NZ and Work and Income.