In New Zealand the requirement to have 'Consumer Advisor' roles in our mental health service has been part of policy for well over a decade. It's part of the goal to have people who use services involved in the development, design, implementation and evaluation of services.

These roles can often end up being isolated from teams they are meant to be part of and sometimes feel tokenistic. 

This project with Waikato DHB and Centre 401 explored the challenges and opportunities around advisory roles and designed key functions and relationships of the positions.