Time For Change
Keynote presentation at the International eMental Health Forum.
More Case Studies
Lived Experience Advisor Roles in Health
One of the most encouraging signs of change has been the increase of lived experience roles within health. But we're still figuring out how they can best contribute to a better health system and support the individuals employed and the workforce as a whole.
I led this project to help inpatient and outpatient services at a hospital redesign their advisory roles in consultation with community organisations.
Reinventing Helpines for the Digital Age
Reaching out for help can be a huge threshold to cross and helplines can help those who can't or don't want to visit a mental health or social service. I was privileged to be Lifeline's first national manager to bring together over a dozen silo'd services into one cohesive platform of helping and online support.
Warmline - A Different Kind of Helpline
It's well known that people often struggle the most when traditional mental health services are closed for anything except crisis situations. Evenings and weekends are when a simple chat can help if people are feeling unsettled and prevent things getting worse. I was privileged to put together the first professional Warmline as a peer support helpline service.
Going Home - Better Ways To Leave Hospital
What happens when people leave a psychiatric ward? How can they best be supported to transition back home and live well? This was the focus of the 'Exit And Recovery' project I led for community peer support service and its local health provider.