How do we best deliver Mental Health services in ways people want it, when they want it? I feel privileged to be involved in one of the biggest shake ups in Population Health to unify four national services in Mental Health, Alcohol and Drugs, Problem Gambling and Smoking Cessation. I was the lead mental health writer on the original proposal and Service Architect for the development, design and implementation of these services.
"A shove in the right direction, that was enough, I think it was just the fact that someone believed in me more than anything else, just someone saying you can do it" Evaluation Participant.
I led an evaluation of the first attempt at implementing the 'Housing First' approach to homelessness. Included a review of utilisation stats and interviews with clients, staff and stakeholders in Mental Health Homeless Team, Alcohol and Other Drug Services, Corrections, Housing NZ and Work and Income.
How do we help people who do not engage with mental health services because of barriers like cost, geographic distance or even shame? And what about people who want to do things themselves and choose not to engage?
I was Principal Investigator on this research into over 600 people's experiences doing online CBT and self help and over 40 staff's perspectives on referring and delivering this service.
One of the most encouraging signs of change has been the increase of lived experience roles within health. But we're still figuring out how they can best contribute to a better health system and support the individuals employed and the workforce as a whole.
I led this project to help inpatient and outpatient services at a hospital redesign their advisory roles in consultation with community organisations.