How do we best bring lived experience into university research? I was the first 'Consumer/Service User Researcher' at the University of Auckland and sat on the Medical and Health Sciences Faculty Advisory Committee where I provided strategic and operational guidance. I also helped established and keynoted the first Service Users Academic Symposium.
How do we best work together? What happened when we all sit round the same table as people who use mental health services, people who provide them and the academics who research and evaluate them. I led this innovative project with a focus on the shifting landscape of supported housing.
This project was published in the peer-reviewed Qualitative Research Journal.
How do we help people who do not engage with mental health services because of barriers like cost, geographic distance or even shame? And what about people who want to do things themselves and choose not to engage?
I was Principal Investigator on this research into over 600 people's experiences doing online CBT and self help and over 40 staff's perspectives on referring and delivering this service.
The growing concern about the number of homeless young people prompted this service to develop a specific service to support them off the streets. I led the evaluation of this innovative pilot which included a review of utilisation stats and interviews with clients, staff and stakeholders in key youth-support agencies.