Time For Change
Keynote presentation at the International eMental Health Forum.
Time For Change
Keynote presentation at the International eMental Health Forum.
More Case Studies
Reinventing Helpines for the Digital Age
Reaching out for help can be a huge threshold to cross and helplines can help those who can't or don't want to visit a mental health or social service. I was privileged to be Lifeline's first national manager to bring together over a dozen silo'd services into one cohesive platform of helping and online support.
Warmline - A Different Kind of Helpline
It's well known that people often struggle the most when traditional mental health services are closed for anything except crisis situations. Evenings and weekends are when a simple chat can help if people are feeling unsettled and prevent things getting worse. I was privileged to put together the first professional Warmline as a peer support helpline service.
Can I Bring My Cat? Mental Health Housing
"I wouldn't have come if I couldn't bring my cats. Nothing comes between me and my cats." Research Participant.
I was lead researcher for this project exploring the perspectives from residents and staff at different providers.
Life for Youth
The growing concern about the number of homeless young people prompted this service to develop a specific service to support them off the streets. I led the evaluation of this innovative pilot which included a review of utilisation stats and interviews with clients, staff and stakeholders in key youth-support agencies.